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Doctorlink
West Walk Surgery would like to invite you to join doctorlink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Symptom Assessment
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
Assessment Outcome
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at West Walk Surgery, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the practice team to arrange an appointment within the recommended timeframe (as outlined in the outcome of your symptom checker) however this may not always be possible.
Information Sharing
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Further Information
For further information or advice on the doctorlink service, please contact the practice.
Or if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website
You can even download the app: